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Contact CarbonPoker Player Support

CarbonPoker is dedicated to providing the best customer support of any online poker room. The CarbonPoker support staff have impeccable technical knowledge which they provide customers in a friendly and personalized manner. With lighting fast response times, players can access 24 hour support via email on

We'll respond to your request in 48 hours latest.

If you're new to CarbonPoker and haven't deposited yet, please email support at for any of your questions of concerns.

If you have problems with or queries about a specific game or table, please provide the game id and number. These are found in the top right hand corner of the poker client software.

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